About US

EIFAD GROUP for smart solutions Download Our Profile (PDF)

Profile

When EIFAD GROUP was founded in 2005 , two very like-minded individuals, with a passion for customer satisfaction, joined forces to create a credible IT support provider. Although many IT support companies use the term "Customer Care" we have made it one of our core values, by employing dedicated IT professionals. By focusing on our customer needs and how to offer them the most profitable solution, EIFAD GROUP has organically grown into a successful company, which constantly provides excellent quality services. We know that personal recommendation is the most efficient way to market our company. Not only does EIFAD GROUP provide a fast and professional service but also a personal and friendly one.We fully understand that IT Support is a relationship, which grows between the client and our organization; and for this reason we employ team players and like-minded individuals. Our heritage in networking and deep understanding of network-related technologies differentiate us from our competitors. Moving forward into the future, our focus has evolved to adapting the design, management and development of business technology to be a better servant to the greater business and to be used as a tool to drive innovation, enable market leadership and make companies tighter, better, more cost-effective and competitive. .

Our Aim

Our aim as a solutions provider is to meet and exceed your every expectation by offering an unrivalled service. We aim to do this by offering cost-effective solutions coupled with excellent customer services. Our highly trained and experience installation and network support teams are on-hand to offer their full support throughout the installation and thereafter. As experts in our field, we focus on delivering what we promise and believe our people make the difference. Our management team act as a single point of contact, listening to individual requirements and proactively seeking first class solutions. EIFAD GROUP is committed to continually improving our services with constant investment in new technologies to improve communications, lower costs and create greater efficiencies. We are confident that we have the experience, expertise and knowledge to provide you with a professional and tailored servi.

Technology as a Services

Technology as a Service includes Software, Hardware and IT Services. By having your technology supplied as a service you can have one fixed monthly fee to cover all of your IT requirements. This allows you to easily budget your IT requirements and passes the responsibility for the performance and targets of your technology to a professional company with a proven track record. EIFAD GROUP operates in the IT SERVICES sector. We provide services across the whole life of a project, offering our expertise at each stage of the asset life cycle. We specify-supply-install-maintain and support computer networks. Established in 2005, we have built a reputation for reliability and trustworthiness, due to the high level of service we offer, and the quality and reliability of the products and systems we implement. The results of our constant research, and experience within the SMB & SME sector, allow us to select best of breed products and solutions for our portfolio. We then integrate these products into a customized solution for our clients-suiting both their technical and budgetary requirements. Our customer satisfaction rating can be measured by the fact that our business has experienced 26% year on year growth over the past 3 years, almost entirely due to customer referrals. This high level of customer satisfaction is testimony to the exceptional level of service our highly skilled conscientious staff delivers. With our HQ in Kuwait we are well situated to offer our clients a quick and professional response.